Course curriculum

    1. Course presentation

    1. Best practices on lead qualification

    2. How to successfully qualify a lead

    3. BANT Matrix

    1. Best practices for an effective first contact

    2. How to make an effective first contact

    3. First contact email template

    1. Best practices on re-engaging leads

    2. How to recover a lost lead

    1. Test your knowledge

    2. Satisfaction survey

About this course

  • Free
  • 15 minutes of content
  • Certification exam